Lawsuit Alleges AI Platform Illegally Recorded Patient-Clinician Conversations
Linked article about a lawsuit in California. AI was used to transcribe conversations between patients and drs. Audio is sent to the cloud for processing. This is becoming very common in healthcare now. Some sources say 80% of physicians in the US and Canada use these.
They aren't suing under [HIPAA](https://en.wikipedia.org/wiki/Health_Insurance_Portability_and_Accountability_Act). Rather, under some California state laws.
Company says it is HIPAA compliant. That's prob true. They prob also make a good faith effort to protect the data. But it is impossible.
This event happened in Ontario. An AI transcriber breached confidental pt data, inc diagnoses, treatment notes, etc.
[AI bot sends confidential info to Ontario hospital patients after recording doctors’ meeting](https://www.hrreporter.com/focus-areas/automation-ai/ai-bot-sends-confidential-info-to-ontario-hospital-patients-after-recording-doctors-meeting-ipc/393766)
Even with the best intentions, there are endless breaches from electronic health data systems.
Also. Merely knowing your convo between you and your dr is recorded can change how honest ppl will be with their dr. You prob trust your dr. But when everything you say them is recorded, you may not trust what happens after that.
Fortunately most drs will let pts opt out of these, if you ask.
They aren't suing under [HIPAA](https://en.wikipedia.org/wiki/Health_Insurance_Portability_and_Accountability_Act). Rather, under some California state laws.
Company says it is HIPAA compliant. That's prob true. They prob also make a good faith effort to protect the data. But it is impossible.
This event happened in Ontario. An AI transcriber breached confidental pt data, inc diagnoses, treatment notes, etc.
[AI bot sends confidential info to Ontario hospital patients after recording doctors’ meeting](https://www.hrreporter.com/focus-areas/automation-ai/ai-bot-sends-confidential-info-to-ontario-hospital-patients-after-recording-doctors-meeting-ipc/393766)
Even with the best intentions, there are endless breaches from electronic health data systems.
Also. Merely knowing your convo between you and your dr is recorded can change how honest ppl will be with their dr. You prob trust your dr. But when everything you say them is recorded, you may not trust what happens after that.
Fortunately most drs will let pts opt out of these, if you ask.