Is anyone else concerned about their stance towards warranty, etc?
cross-posted from: https://sh.itjust.works/post/57937680
> > "We offer a 30-day warranty. We will ship you a replacement during that period if you encounter any hardware defects and return it . We think this is a fantastic watch, and we stand behind it. But we can't stand up behind it forever - life happens. We’re also a much smaller company than before. We can’t afford to bring these new watches to market unless we can contain our exposure to risk. To balance that, we’re clearly stating our terms in the interest of being as transparent as possible, enabling you to make an informed decision.
>
> We don't offer buyer's remorse refunds. The information about what Pebble is and does has been around for 14 years now. You all should have a pretty good idea of what the product is and whether you want it. It's also very hard to do reverse logistics worldwide (ie getting watches returned). If you don't want a Pebble, please don't order one 😉."
>
> [Blog post](https://repebble.com/blog/pebble-time-2-is-in-mass-production)
>
> This doesn't seem to fit with European consumer laws which they probably are required to follow since they're shipping to Europe.
> > "We offer a 30-day warranty. We will ship you a replacement during that period if you encounter any hardware defects and return it . We think this is a fantastic watch, and we stand behind it. But we can't stand up behind it forever - life happens. We’re also a much smaller company than before. We can’t afford to bring these new watches to market unless we can contain our exposure to risk. To balance that, we’re clearly stating our terms in the interest of being as transparent as possible, enabling you to make an informed decision.
>
> We don't offer buyer's remorse refunds. The information about what Pebble is and does has been around for 14 years now. You all should have a pretty good idea of what the product is and whether you want it. It's also very hard to do reverse logistics worldwide (ie getting watches returned). If you don't want a Pebble, please don't order one 😉."
>
> [Blog post](https://repebble.com/blog/pebble-time-2-is-in-mass-production)
>
> This doesn't seem to fit with European consumer laws which they probably are required to follow since they're shipping to Europe.